Frequently asked questions

How do I find out when new work is releasing?

You can join the studio email newsletter, so that the latest studio updates will go straight to your inbox!

I also posts updates about my current work and release dates on Instagram. Follow along to see what I’m up to!

Can I commission a painting?

I take a limited number of commissions each year. If you’re interested in commissioning a painting, please fill out the commissions inquiry form, and I will be in touch!

Are the image colors on screen accurate to real life?

Colors vary some based on your screen/device, so product colors may look slightly different in person. Images are color-corrected for devices as best as possible.

Can I visit your studio to see your artwork in person?

Absolutely! Please email hello@sarahjanetart.com to schedule your visit.

I’m an artist, and I’m looking for art supply recommendations and inspiration!

Check out my Amazon Storefront for my go-to studio supplies and reading list!

My favorite art supply store for wood panels, brushes and Golden paints is Jerry’s Artarama.

I have a blog/publication, can I feature you and your artwork?

Certainly! Please email hello@sarahjanetart.com before publishing.

Trade Program

I love working with interior designs and offer a trade discount, please email hello@sarahjanetart.com for more information.

Art Galleries

If you are interested in carrying my artwork, please email hello@sarahjanetart.com with more information about your gallery and your ideas for collaborating.

Wholesale

If you are interested in carrying SJT fine art prints and stationery sets in your store, please fill out this form to shop directly. Or you can shop via Faire.

Shipping

You’ll receive a UPS tracking number when your order has shipped. All orders include shipping insurance.

When will my painting ship?

Please allow 5–7 business days for an item to ship from the studio. (If a painting is in an exhibit and will be shipping out at a later date, it will be stated in the individual product listing.)

Fine art ships via UPS. Paintings are packaged with care, often using repurposed packaging materials in an effort to recycle and help the environment!

When will my print ship?

Prints are made-to-order and ship via UPS. Please allow 1–2 weeks for your print to ship from my studio in Wilmington, NC.

11x14 in. prints (and smaller) are shipped flat. Prints larger than 11x14 in. are rolled and shipped in a tube.

Can I pick up my order?

If you are local to the Wilmington, NC, area and would like to pick up your order, choose the “Store Pickup” option for your “Delivery Method” at checkout. I will email you to coordinate pickup!

If you’re purchasing on your phone and don’t see “Delivery Methods” at checkout, choose the “Or checkout with credit card or PayPal” button at the bottom of the “Order Summary” screen.

Do you ship internationally?

Yes! A flat rate of $50 is applied to international orders at checkout. Any additional shipping costs are billed separately.

For an international shipping quote, please email hello@sarahjanetart.com your mailing address and the piece you would like to purchase.

Please note that purchasers are responsible for any taxes/duties due upon arrival.

Returns/exchanges

All sales are final.

If your order arrives damaged, please email hello@sarahjanetart.com within 7 business days of your item’s arrival with photos of the damaged item and packaging. I will ship you a replacement if possible or issue a refund. If an original painting arrives damaged, it will need to be returned and inspected first.

If you aren’t completely satisfied with your purchase or you have any other customer service needs, please email hello@sarahjanetart.com.

Copyright

I [Sarah Jane Tart] retain the rights to all of my artwork. That means that I retain the right to reproduce original artwork (in the form of prints, etc.). Collectors can purchase partial rights to artwork to ensure that their original painting is never reproduced, email hello@sarahjanetart.com for details.

You may not resell or reproduce my work without written permission.

For more information view her privacy policy.

Feel free to share images on social media of my artwork in your space, and be sure to tag me so I can see!

And always, if you have any questions, feel free to reach out at hello@sarahjanetart.com!

Website photography by Emily March Payne, Sarah Jane Tart and Brantley Tart.